Frequently Asked Questions
Everything you need to know about your Big Horn Golfer experience.
How long does shipping take for golf equipment?
Standard shipping typically takes 3-7 business days within the continental US. For oversized items like golf bags or carts, please allow an additional 2 business days for processing.
What is your return policy on golf clubs?
We offer a 30-day return policy on all unused golf clubs in their original packaging. Please note that custom-fitted clubs may be subject to a restocking fee.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
Are your products covered by a warranty?
All products sold by Big Horn Golfer are covered by the original manufacturer's warranty. We are happy to assist you in facilitating a warranty claim if your gear arrives defective.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.